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STORE POLICIES

CREDIT CARD POLICY (Effective July 15, 2025)

We have implemented a suite of Advanced Fraud Detection filters on our website to protect us from fraudulent charges that create chargebacks to our bank account. These filters help protect our account from abuse by fraudsters who are testing credit cards, and helps us identify high-volume fraud attacks. These types of credit card purchases will be held back for personal review prior to being authorized. Our transaction filters prevent unauthorized card use by checking transactions for unusual patterns or security mismatches. Additional filters in place help prevent common e-commerce fraud scenarios by verifying and comparing billing addresses, shipping addresses, and IP address locations. Shipping AND Billing addresses MUST match or your card will be declined! The card CCV MUST be entered or your purchase will be declined! Our site identifies & collects email addresses, IP addresses & the age of your email address to aid in deciding credit card purchase authorizations. Email addresses that are less than 6-months old will be personally reviewed BEFORE your purchase will be fulfilled and shipped. Certain regional filters have also been implemented that lets us block specific customers’ IP addresses to prevent known sources of fraud. If your card is declined by any of our fraud filters and you feel these actions are unwarranted, please send us a message to info@whisperingpinestacticalgunsmithing.com and we will investigate and get back to you.  

PURCHASING FIREARMS ONLINE - GENERAL REQUIREMENTS

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

RETURNS

Please read all return policies prior to purchasing your items. If you have questions regarding the item, please contact info@whisperingpinestacticalgunsmithing.com  prior to placing the order. Once an order has been placed, you are agreeing to the terms and conditions of this return policy.

Firearms

  • Once the firearm has been transferred to you by a dealer or from our store, NO return will be accepted.
  • Returns will only be accepted if the firearm(s) was shipped incorrectly or if there is damage upon inspection at the dealer.
  • Refused or cancelled orders will incur a 15% restocking fee.
  • In the instance you are unable to accept the transfer whether from a denied background check, state restriction, or any other reason a 15% restocking free will be charged.
  • Shipping charges are non-refundable.

While rare, there are times when a firearm may have a manufacturing defect that requires attention. If you identify a defect, please refer to the manufacturer for warranty repair.

Suppressors & NFA Items

  • Returns will only be accepted if the suppressor/NFA item was shipped incorrectly or if there is damage upon inspection at the dealer.
  • Once ATF FORM 4 paperwork has been started with K-Tron Enterprizes Inc., dba Whispering Pines Tactical & Gunsmithing or with another dealer, NO returns will be accepted.
  • Refused or cancelled orders will incur a 15% restocking fee.
  • In the instance you are unable to accept the transfer whether from a denied background check, state restriction, or any other reason a 15% restocking free will be charged.
  • Shipping charges are non-refundable.

While rare, there are times when a suppressor/NFA item may have a manufacturing defect that requires attention. If you identify a defect, please refer to the manufacturer for warranty repair.

Accessories

  • To be eligible for a return/ exchange, all items must be in new condition with original packaging. Any signs of wear or use will not be accepted.
  • Return requests must be initiated within 30 days of date of purchase.
  • Returned items will incur a 15% restocking fee unless exchanging for a different item of equal or greater value. Additional shipping charges may apply for exchanging items.
  • Return requests must be submitted to webstore@missionridgerange.com.
  • Shipping charges are non-refundable.

The following items are non-refundable:

  • Firearms
  • Suppressors / NFA Items
  • Clearance or On-Sale Items
  • Ammunition
  • Optics
  • Flashlights
  • Lasers
  • Tools
  • Bows
  • Arrows
  • Hearing Protection

USED FIREARMS

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. More specific regulatory information regarding certain States is listed below.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.

Purchasing Firearms Online & In-Store – Specific Requirements

All handguns and long guns purchased online must be shipped to an authorized FFL dealer in your locality. Please see below for firearms purchase requirements in certain States within the United States.

NOTE: All items are shipped via UPS, FedEx, or USPS at our discretion. Items that require customization or that are not immediately available may delay shipment. Oversized and/or overweight items may require additional shipping charges, so you will be notified before the order is processed to verify additional payments for shipping & handling oversized packages.

1.     Firearm Purchases

NOTE: This policy is subject to state and local firearms laws and regulations. Please know your local and state laws and regulations pertaining to the purchase and ownership of firearms before you make the purchase.

NOTE: Firearm Shipping Fees are variable and based on order total and may be subject to an additional $30 handling fee.

NOTE: We do not ship firearms/weapons to California, Hawaii or Alaska.

NOTE: We will only ship ammunition to the lower 48 continental United States.

Whispering Pines Tactical & Gunsmithing is committed to providing the best service possible during your firearm and ammunition purchase. We will follow the laws that govern firearm transfer and ammunition purchases in your locality.

2.     Firearm Sale and Magazine Capacity Restriction Notice by State:

Residents of the following states are subject to the following restrictions. If an order is placed for a magazine or weapon that is restricted, the order will be canceled.

NOTE: Due to the volatility of firearm laws, the following is subject to change without notice. You are responsible for knowing the laws in your locality.

Colorado

As of July 1, 2013, magazines holding more than 15 rounds may not be sold or transferred within the state. In the City and County of Denver, devices defined as assault weapons are not allowable. Law enforcement exception: Agency orders or personal LE orders are supported by LE ID

Connecticut

Sales may be made to "Members or employees of the Department of Emergency Services and Public Protection, police departments, the Department of Correction or the military or naval forces of this state or of the United States for use in the discharge of their official duties or when off duty". You must be currently "Active Duty" to be eligible.

·       No sales of "Assault Rifles."

·       No sales of centerfire rifle magazines exceeding a 5-round capacity.

·       No sales of pistol magazines exceeding a 10-round capacity.

All sales to individuals (including personal, individual LEO purchases) must go through an FFL and must comply with local laws. Whispering Pines Tactical & Gunsmithing may contact your local FFL for verification. Proof of the ability to transfer a firearm to you in your location may be required. Whispering Pines Tactical & Gunsmithing reserves the right to cancel any order that does not comply with local laws.

Hawaii

High-capacity magazines holding over 10 rounds cannot be shipped to Hawaii.

Illinois

·       Aurora - Maximum 15 round magazine capacity

·       Chicago - Maximum 12 round magazine capacity

·       Franklin Park - Maximum 16 round magazine capacity

·       Oak Park - Maximum 10 round magazine capacity

·       Riverdale - Maximum 35 round magazine capacity

Maryland

All sales to individuals (including personal, individual LEO purchases) must go through an FFL and must comply with local laws. Whispering Pines Tactical & Gunsmithing may contact your FFL for verification. Proof of the ability to transfer a firearm to you in your location may be required. Whispering Pines Tactical & Gunsmithing reserves the right to cancel any order that does not comply with local laws.

High-capacity magazines holding over 10 rounds cannot be shipped to Maryland.

Massachusetts

All sales to individuals (including personal, individual LEO purchases) must go through an FFL and must comply with local laws. Whispering Pines Tactical & Gunsmithing may contact your FFL for verification. Proof of the ability to transfer a firearm to you in your location may be required. Whispering Pines Tactical & Gunsmithing reserves the right to cancel any order that does not comply with local laws.

High-capacity magazines holding over 10 rounds cannot be shipped to Massachusetts.

New Jersey

All sales to individuals (including personal, individual LEO purchases) must go through an FFL that is a registered dealer in your area and must comply with local laws.

Whispering Pines Tactical & Gunsmithing may contact your receiving FFL for verification. Proof of the ability to transfer a firearm to you in your location will be required. Whispering Pines Tactical & Gunsmithing reserves the right to cancel any order that does not comply with local laws.

High-capacity magazines holding over 15 rounds cannot be shipped to NJ.

New York

No sales of "Assault Rifles". High-capacity magazines holding over 10 rounds cannot be shipped to NY.

Pennsylvania

All sales to individuals (including personal, individual LEO purchases) must go through an FFL and must comply with local laws. Whispering Pines Tactical & Gunsmithing may contact your FFL for verification. Proof of the ability to transfer a firearm to you in your location may be required. Whispering Pines Tactical & Gunsmithing reserves the right to cancel any order that does not comply with local laws.

Washington D.C.

High-capacity magazines holding over 10 rounds cannot be shipped to the District of Columbia.

This is not an all-inclusive list, please know the laws of your area. Whispering Pines Tactical & Gunsmithing reserves the right to render any sale null and void if the laws do not allow shipment into your area. Whispering Pines Tactical & Gunsmithing does not accept any responsibility for the actions of the buyer.

3.     Standard FFL Fees for Services

Please note: ALL FFL transfers require us to enter the weapon into our gun logs and follow ALL ATF procedures before completing the transfer. Please make sure your ID is valid and displays your current address. Active-duty military with out-of-state drivers’ licenses must have a copy of your PCS orders showing assignment corresponding to Whispering Pines Tactical & Gunsmithing at our Princeton, West Virginia address.

Please allow two (2) business days for processing. Whispering Pines Tactical & Gunsmithing will call when your firearm is ready for pick-up.

4.     In-Store Purchase NICS Background Check Fees & Requirements:

·       For firearms purchased from our store or website, transfers are FREE.

·       For all firearms shipped directly to our store from other merchants: $25.00

·       VALID WV CCW holders will not be subject to a NICS Background Check UNLESS there is evidence or suspicion by the FFL Dealer that a NICS Background Check may be warranted. This decision is at the discretion of the Whispering Pines Tactical & Gunsmithing Staff.

NFA Class 3 FFL Transfers (Gun Trust or SOT)

Whispering Pines Tactical & Gunsmithing is an NFA Class 3 Dealer and offers a full array of FFL transfer services including NFA Class 3 weapons.

Whispering Pines Tactical & Gunsmithing can assist you with the Purchase and Transfer of:

·       SBR/SBS (Short Barreled Rifle/Shotgun)

·       Full Auto Firearms

·       Suppressors/Silencers

NOTE: There will be a $50 fee for each item requiring a Class 3 transfer if purchased elsewhere.

·       All transferred firearms must have an operational lock that fits the firearm. We have them available for purchase if one is not included.

·       All firearms must be shipped via Fed Ex, UPS, or USPS with a copy of the transferring FFL's current FFL. If it is a private transfer, a copy of the transferring person's drivers’ license must be included.

·       All firearms that are sent to us must be picked up by the person whose name is on the invoice.

·       Whispering Pines Tactical & Gunsmithing reserves the right to refuse any firearm transfer for any reason. The purchaser is responsible for return-shipping to the original FFL.

·       All firearm transfer requests must be sent to: info@whisperingpinestacticalgunsmithing.com

These requests must include the following information:

·                           1. Buyer's name and contact info.

·                           2. FFL's name, contact info and FFL number. (a copy of the valid FFL is preferred), or Seller's drivers’ license

·                            3. Make, model and serial number of the firearm(s).

The purchaser will be contacted when we have received the firearm. Please do not call to check the status. We will call you when it is available.

ADDITIONAL WARRANTY INFORMATION (Applies ONLY to firearms fulfilled by Davidson’s)

   Davidson’s GuaranteeD® Lifetime Replacement Program Terms and Conditions

If anything, ever goes wrong with any gun you buy that is covered by the Davidson's GuaranteeD® Lifetime Replacement Program (the “GuaranteeD® Program”), it will be replaced. If no replacement is available, it will be repaired at no charge to you. Simple, just return it to the GuaranteeD® Program retailer where it was purchased by you, pay for the return shipping, and upon receipt Davidson's will ship the returning retailer a *BRAND NEW GUN. (See the GuaranteeD® Program details below.)

Under the GuaranteeD® Program, Davidson’s, Inc. (“Davidson’s”) agrees that if any firearm sold by Davidson’s ever becomes defective, Davidson’s will replace the firearm at no charge, subject to the conditions set forth below. The GuaranteeD® Program applies only if Davidson’s sold the firearm to the licensed firearms dealer from which you purchased it online or in-store, and the program extends only to the original purchaser from that dealer.  The GuaranteeD® Program applies only to firearms that are not regulated by The National Firearms Act of 1934, its amendments and rulings.  The GuaranteeD® Program does not cover any other type of merchandise, such as firearm accessories, optics, suppressors, less lethal products, air guns or cutlery.

If Davidson’s determines that your firearm satisfies the conditions for coverage under the GuaranteeD® Program, Davidson’s will, at no charge, replace the firearm with the same model. If no replacement is available, Davidson’s will repair the firearm if the firearm can be repaired, as determined by Davidson’s in its sole discretion. If no replacement is available and Davidson’s determines that the firearm cannot be repaired, Davidson’s will replace your nonperforming or defective firearm with a firearm that, in Davidson's sole determination, is substantially similar to your firearm. Coverage under the GuaranteeD® Program extends to any and all parts of the firearm as originally sold by us but does not extend to any firearm that is altered or rebuilt after original purchase, damaged through abuse, misuse or lack of proper care and maintenance, or used other than for its legal intended purposes. To obtain performance under the GuaranteeD® Program, you must return the nonperforming or defective firearm to the licensed firearms dealer from which you purchased it and pay the cost of shipping the product to Davidson's. TO AVOID VIOLATION OF STATE AND FEDERAL LAWS, DO NOT SHIP THE FIREARM DIRECTLY TO DAVIDSON’S. If the dealer is no longer in business, you may contact us directly by email at comments@galleryofguns.com or by phone at (800) 537-2565, to arrange for you to deliver the firearm to another licensed firearms dealer.

*BRAND NEW GUN:

If no replacement is available and your firearm can be repaired, we will send your firearm to the factory or an authorized station for repair. Some manufacturers require up to 120 days to process repairs. 

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

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