STORE POLICIES

PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

RETURNS

Please read all return policies prior to purchasing your items. If you have questions regarding the item, please contact info@whisperingpinestacticalgunsmithing.com  prior to placing the order. Once an order has been placed, you are agreeing to the terms and conditions of this return policy.

Firearms

• Once the firearm has been transferred to you by a dealer or from our store, NO return will be accepted.
• Returns will only be accepted if the firearm(s) was shipped incorrectly or if there is damage upon inspection at the dealer.
• Refused or cancelled orders will incur a 15% restocking fee.
• In the instance you are unable to accept the transfer whether from a denied background check, state restriction, or any other reason a 15% restocking free will be charged.
• Shipping charges are non-refundable.

While rare, there are times when a firearm may have a manufacturing defect that requires attention. If you identify a defect, please refer to the manufacturer for warranty repair.

Suppressors & NFA Items

• Returns will only be accepted if the suppressor/NFA item was shipped incorrectly or if there is damage upon inspection at the dealer.
• Once ATF FORM 4 paperwork has been started with K-Tron Enterprizes Inc., dba Whispering Pines Tactical & Gunsmithing or with another dealer, NO returns will be accepted.
• Refused or cancelled orders will incur a 15% restocking fee.
• In the instance you are unable to accept the transfer whether from a denied background check, state restriction, or any other reason a 15% restocking free will be charged.
• Shipping charges are non-refundable.

While rare, there are times when a suppressor/NFA item may have a manufacturing defect that requires attention. If you identify a defect, please refer to the manufacturer for warranty repair.

Accessories

• To be eligible for a return/ exchange, all items must be in new condition with original packaging. Any signs of wear or use will not be accepted.
• Return requests must be initiated within 30 days of date of purchase.
• Returned items will incur a 15% restocking fee unless exchanging for a different item of equal or greater value. Additional shipping charges may apply for exchanging items.
• Return requests must be submitted to webstore@missionridgerange.com.
• Shipping charges are non-refundable.

The following items are non-refundable:

• Firearms
• Suppressors / NFA Items
• Clearance or On-Sale Items
• Ammunition
• Optics
• Flashlights
• Lasers
• Tools
• Bows
• Arrows
• Hearing Protection

USED FIREARMS

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.

ADDITIONAL WARRANTY INFORMATION (Applies ONLY to firearms fulfilled by Davidson’s)

   Davidson’s GuaranteeD® Lifetime Replacement Program Terms and Conditions

If anything, ever goes wrong with any gun you buy that is covered by the Davidson's GuaranteeD® Lifetime Replacement Program (the “GuaranteeD® Program”), it will be replaced. If no replacement is available, it will be repaired at no charge to you. Simple, just return it to the GuaranteeD® Program retailer where it was purchased by you, pay for the return shipping, and upon receipt Davidson's will ship the returning retailer a *BRAND NEW GUN. (See the GuaranteeD® Program details below.)

Under the GuaranteeD® Program, Davidson’s, Inc. (“Davidson’s”) agrees that if any firearm sold by Davidson’s ever becomes defective, Davidson’s will replace the firearm at no charge, subject to the conditions set forth below. The GuaranteeD® Program applies only if Davidson’s sold the firearm to the licensed firearms dealer from which you purchased it online or in-store, and the program extends only to the original purchaser from that dealer.  The GuaranteeD® Program applies only to firearms that are not regulated by The National Firearms Act of 1934, its amendments and rulings.  The GuaranteeD® Program does not cover any other type of merchandise, such as firearm accessories, optics, suppressors, less lethal products, air guns or cutlery.

If Davidson’s determines that your firearm satisfies the conditions for coverage under the GuaranteeD® Program, Davidson’s will, at no charge, replace the firearm with the same model. If no replacement is available, Davidson’s will repair the firearm if the firearm can be repaired, as determined by Davidson’s in its sole discretion. If no replacement is available and Davidson’s determines that the firearm cannot be repaired, Davidson’s will replace your nonperforming or defective firearm with a firearm that, in Davidson's sole determination, is substantially similar to your firearm. Coverage under the GuaranteeD® Program extends to any and all parts of the firearm as originally sold by us but does not extend to any firearm that is altered or rebuilt after original purchase, damaged through abuse, misuse or lack of proper care and maintenance, or used other than for its legal intended purposes. To obtain performance under the GuaranteeD® Program, you must return the nonperforming or defective firearm to the licensed firearms dealer from which you purchased it and pay the cost of shipping the product to Davidson's. TO AVOID VIOLATION OF STATE AND FEDERAL LAWS, DO NOT SHIP THE FIREARM DIRECTLY TO DAVIDSON’S. If the dealer is no longer in business, you may contact us directly by email at comments@galleryofguns.com or by phone at (800) 537-2565, to arrange for you to deliver the firearm to another licensed firearms dealer.

*BRAND NEW GUN:

If no replacement is available and your firearm can be repaired, we will send your firearm to the factory or an authorized station for repair. Some manufacturers require up to 120 days to process repairs. 

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.